Frequently Asked Questions (FAQ)
Thank you for your interest in custom invitations and stationery from Little Details. We look forward to working with you for your special event. Please take a moment to read our frequently asked questions. If you have further questions, please feel free to contact us.
Do you have a printed catalog?
Because we are constantly updating our designs we do not have a printed catalog. Our website acts as our catalog as it’s the quickest way for us to let couples know about new invitations and products we’ve come up with. If you book a complimentary consultation, we have samples in our studio for you to review.
What are your prices?
My answer to this is, every invitation is a different price. Because every invitation is a custom design, I take into account the quantity of invitations, the type of invitation, cards stocks, papers, pockets, baking layers, embellishments and printing method. As an example, a custom designed flat invitation with a reply card, and 2 mailing envelopes is $4.75 each. Where a custom designed 5x7 pocket invitation with 3 insert cards and 2 mailing envelopes is $8.00 each. Embellishments and many extras are available.
Do you do rush orders?
We are usually able to accommodate rush orders (orders that need to be completed in less than 4 weeks) for a nominal fee. Please email us if you are in need of a rush order and we will let you know if we will be able to complete your order.
How long will it take from start to finish?
We begin the process with an initial consultation in person, over the phone or through email. During which we will discuss your design style, personal flair, and event information. I want to get to know you, so I can tailor your invitation to perfectly reflect your wedding and the two of you. Once we figure out your needs, I will prepare a personalize quote based on your invitation/ accessory requirements and our discussions during the consultation. This will take a few days to a week depending on the complexity of your invitation. Once the details of your custom design have been agreed upon, you will be provided with a service contract that identifies the total cost, deliverables, and time/payment schedule for the project. At this time we will also provide you with a wedding information form for you to fill in and send back to us. Once we receive your form and deposit, the magic begins. During the design phase, I will post sample designs to the “Client Review” section on my website for you to review. Please send your feedback via email so I have a record of your changes. Once you select one of the design options, I’ll take that design and your feedback to create the perfect invitation. A final proof PDF will be provided and you are required to sign off, before I can begin production. Proofing is solely your responsibility. Please note - Design will only begin after a signed contract and deposit are received.
Do you proofread?
No, proofing is solely your responsibility. I provided you with a form to fill out at the beginning of the process and will send you files for review during the design process. These files are for you to not only review the design, but wording and grammar of your invitation.
How far in advance should I order my wedding invitations?
We recommend starting your wedding invitation search 4-6 months before your wedding date. That way you’ll have about 1 month to shop around for the perfect invitation for your wedding; 2-3 months for your wedding invitations to be made; and 2 months advance to send out your wedding invitations.
How many extra invitations should I order?
After you’ve come up with the total number of invitations you’ll need, we advise ordering about 10% extra invitations. Obviously, if you’re only inviting 25 guests, then this number will be less. You’ll want to make sure you have extra invitations in case there are any last minute guests you decide to invite to the wedding, and that you have keepsakes for you and any family members that request them.
How do you ship wedding orders?
We ship via UPS Ground. Once shipped, invitations normally take 5-7 business days to arrive to you.
Do you offer engraving, letterpress, or thermography?
Just a quick note, we have decided to only offer digital printing starting in 2015.
Do I need inner envelopes and do you sell them?
We do offer inner envelopes. They are available in many styles and colour. Just ask and we'll provide you a quote
What if I want to change something such as wording, color or font choice after I receive my sample?
Changes can be made during the review process. However, once you have given final approval and your design has gone to print, it is more difficult to make changes and additional fees will apply.
Do I have to tie all the bows and assemble everything myself?
We take care of all of those details for you! Your invitations come to you fully-assembled. Then you just need to take a trip to the post office to send them on their way. Ensembles which are only flat cards, do not require assembly and will be packaged in stacks.
How do I pay for my order?
Once you decide to use Little Details to create your design, we require a 50% non-refundable retainer fee based on the total invoice and a signed contract. Once the deposit and contract are received the layout of your custom design begins.
The remainder of your balance is due once you have given your final approvals on all pieces of your package, color, fonts, etc. Printing and production will only commence once your balance is paid-in-full and you have signed off on the final “digital” proof.
Little Details accepts cash in CND Funds, cheques, or money orders. Please advise us of your payment method in advance.
Does the invitation price include postage?
No, you are responsible for all postage costs including delivery charges, but we will gladly purchase stamps for you and affix them to your envelopes for an additional charge.
If you have further questions, please feel free to contact us.